Title: Associate Director, Student Advocacy
Application Review Date: 08/04/2025
Campus Location: Radford City - Main Campus
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Job Description
Using a relational and holistic approach, the Associate Director for Student Advocacy will conduct intake, triage walk-ins, and provide support services to students that are experiencing varying levels of distress. This position will develop positive working relationships with faculty and offices across campus in providing advocacy and facilitating communication with and for students that are navigating complicated situations involving multiple University offices and/or policies. The Associate Director for Student Advocacy will provide ongoing connection and communication with families on behalf of and with their students as appropriate. The Associate Director for Student Advocacy reports to the Associate Dean and supervises Graduate Assistants. This position will assist with case management during high volume periods, serve on an on-call rotation responding to student and campus crisis situations. The Associate Director for Student Advocacy serves on the Behavioral Consultation Team, as well as University and Divisional committees as requested.
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Required Qualifications
Demonstrated experience in student advocacy and working with students in high-stress/emotional situations. Possess skills in de-escalation of conflict and staying calm through crisis situations. Knowledge of and understanding of the application of student development theories. Knowledge and understanding of student development assessment and evaluation. Excellent communication skills (verbal, non-verbal and written) that can be applied across a wide range of constituents. Ability to work independently as well as serve as a member of an effective work team. Proficiency working with a computer and ability to learn and effectively use various software. Ability to navigate and prioritize competing demands.
Master’s degree in Student Affairs, Student Development, Counseling, Social Work or similar degree and 3+ years of related work experience; or equivalent combination of education and work experience.
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Preferred Qualifications:
Direct experience working with college students in and through crisis situations. Experience developing and delivering outreach and presentations. Experience with business/office social media promotion and management. Experience with higher education case management software (Advocate.) 5+ years of direct experience in higher education setting.
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Is this position Grant Funded: No
Is this position restricted: No
Is this position eligible for telework: No
Hours Per Week: 40
Months per Year: 12
Statement of Economic Interest Required: No
FLSA Status: Exempt
Work Classification: Administrative & Professional Faculty
Normal Work Schedule: M-F, 8am-5pm, nights or weekends as needed.
Employee Classification: Professional - Lecturer
Department: Dean of Students
Salary: Commensurate with Experience
Department Contact Name: Sheron Henry-Smith
Department Contact Phone: (540) 831-6286
Department Contact Email: shenrysmith@radford.edu
Equal Opportunity Statement:
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Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
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Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Criminal Background Check Statement
Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.