Title: Manager, Housing Assignments
Application Review Date: 03/16/2026
Campus Location: Radford City - Main Campus
Work Authorization: Radford University employs individuals who are legally authorized to work in the United States. Applicants requiring new H-1B visa sponsorship will not be considered.
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Job Description
Under the supervision of the Associate Director of Housing Operations, the Manager of Housing Assignments is responsible for the overall administration of room assignment processes, occupancy management, accurate processing of housing applications, room and board assignments, and associated audits. Responsible for student account billing and reconciliation of room assignments, meal plans, and other room charges in collaboration with Bursar and University Services. The Manager of Assignments hires, trains, and supervises student workers who provide customer service through front desk reception. This position has constant, direct communication with students and families to inform, support, and resolve room assignment-related matters.
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Required Qualifications
•A combination of education, training, and experience in the related field.
•Demonstrated skill in oral and written communication, organization, analytical, and interpersonal skills.
•Demonstrated problem-solving and ability to understand and navigate complex processes.
•Demonstrated ability to work autonomously as well as with a team to advance shared goals.
•Demonstrated experience with computers and administrative software applications.
•Experience developing and compiling data reports.
•Experience providing high-quality customer service or front-line service to a wide range of audiences.
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Preferred Qualifications:
•Direct experience in college or university housing administration, property management, occupancy management, or apartment contracts/leasing.
•Experience in database management, especially residential occupancy software.
•Demonstrated understanding of university housing operations.
•Experience supervising and/or training staff.
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Is this position Grant Funded: No
Is this position restricted: No
Is this position eligible for telework: No
Hours Per Week: 40
Months per Year: 12
Statement of Economic Interest Required: No
FLSA Status: Non-Exempt
Work Classification: Classified Staff
Normal Work Schedule: 8:00am-5:00pm Monday-Friday, some evenings and/or weekends as required
Employee Classification: Gen Admin Supv I/Coord I
Department: Housing & Residential Life
Salary: Commensurate with experience
Department Contact Name: Kassidy Grizzle
Department Contact Phone: 540-831-5378
Department Contact Email: kgilmore7@radford.edu
Equal Opportunity Statement:
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Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
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Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Criminal Background Check Statement
Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.