Lead Change with Compassion

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and deliver exceptional care by accessible leaders who encourage professional development and growth. And when challenges arise, bring your curiosity, positive energy and resilience. With caring colleagues and an inclusive culture we will adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.

Our Team

Our Support Office team works in a friendly and dynamic environment. We proudly deliver services across finance, IT, quality and risk, marketing and customer experience, and people culture and diversity. From collaborating with approachable Leaders to guiding clients through aged care transitions, our team members are crucial in helping our customer-facing teams deliver on our commitment to high-quality care. There’s plenty of opportunities for growth and impact. Our Support Office team are inspired to take on new ideas and ways of working, while adapting to challenges through innovative problem-solving. Be uplifted by genuine connections and feel recognised for your contributions.

The Role

We are looking for experienced ER & Governance Partner to join our People Culture & Diversity team.  In your new role with us, you will play a critical role in embedding HR governance, compliance and risk management across Benetas as well as providing expert HR advice, lead complex ER matters and investigations, and support alignment with Aged Care Quality and Safety Commission (ACQSC) standards and legislative obligations. Your role will also oversee the development, implementation and review of HR policies and procedures, ensuring they are contemporary, compliant, and support best practice workforce management.  Specifically, you will leverage your previous experience, skills and education to:

• Establish governance frameworks that ensure we are meeting our HR compliance, legislative and regulatory requirements, leveraging best practice and contemporary strategies and processes
• Develop, review and maintain our people policies and procedures, ensuring a regular cycle of review, consultation and communication
• Monitor and translate legislation changes (Fair Work Act, WHS, Privacy, etc) into compliant and practical HR practices & guidance
• Provide specialist advice, education and coaching to leaders and stakeholders on HR risk, strategy & best practice
• Provide advice on employee relations matters and manage complex cases, investigations and claims

About you

To be successful in this role you will need:

• Relevant experience in a similar role and have tertiary qualifications in Human Resources, employment law or a related discipline
• In-depth working knowledge of Australian employment legislation, HR governance, and industrial relations
• Strong understanding of the Aged Care Quality Standards and related legislative frameworks
• Suitable experience managing complex ER matters and investigations including conciliations and mediations with internal and external parties including Fair Work Australia
• Exceptional written skills including policy and procedure documentation, formal correspondence and reports
• Highly developed communication, negotiation and liaison skills
• Ability to provide strategic and operational HR advice to a range of stakeholders

Additionally, you will be a seasoned practitioner who is able to exercise high levels of discretion and professionalism, have strong analytical and problem-solving skills, maintain a collaborative and service oriented approach and be comfortable working in a change oriented environment.

Why Benetas?

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care.

Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Working in an industry that is constantly evolving, while supporting the needs of older persons throughout their journey brings its challenges.

So, bring your curiosity, positive energy, and resilience as we adapt to change together. And know that by your side, you have a team of caring colleagues who’ve got you. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas, APPLY NOW!