Feel truly valued and supported

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and deliver exceptional care by accessible leaders who encourage professional development and growth. And when challenges arise, bring your curiosity, positive energy and resilience. With caring colleagues and an inclusive culture we will adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.

Our Team

Our Support Office team works in a friendly and dynamic environment. We proudly deliver services across finance, IT, quality and risk, marketing and customer experience, and people culture and diversity. From collaborating with approachable Leaders to guiding clients through aged care transitions, our team members are crucial in helping our customer-facing teams deliver on our commitment to high-quality care. There’s plenty of opportunities for growth and impact. Our Support Office team are inspired to take on new ideas and ways of working, while adapting to challenges through innovative problem-solving. Be uplifted by genuine connections and feel recognised for your contributions.

In this role you will:

• Determine and evolve the shape of the master data model for Business Data and define the target state of this information in digital format
• Source data from primary and secondary sources and developing and maintaining databases and data systems.
• Perform in-depth analysis of large datasets to identify trends, patterns, and insights that can inform business strategy.
• Design, develop, and maintain interactive dashboards and reports using BI tools such as Power BI, Tableau, or Qlik.
• Work closely with various business units to understand their data needs and provide them with the necessary analytical support
• Analyze business requirements and translate them into functional specifications for application systems, ensuring alignment with business goals
• Provide ongoing support, maintenance, and troubleshooting for enterprise applications, identifying root causes and implementing fixes or enhancements
• Create and maintain comprehensive documentation including system workflows and user guides, and provide training to end-users and stakeholders as needed

About you:

• A bachelor's degree in IT, Data Analytics or similar
• Proven experience in a Data Analyst, Business Intelligence Analyst, or similar role
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to present complex information to a non-technical audience
• Advanced SQL: Demonstrated proficiency in writing complex queries for data extraction, transformation, and loading (ETL) processes
• Business Intelligence Tools: Hands-on experience with Power BI, Tableau, or similar visualization platforms
• Programming Languages (Highly Desirable): Proficiency in Python (with libraries like Pandas and NumPy) or R for statistical analysis and data manipulation is increasingly sought after
• Cloud Platforms (Advantageous): Familiarity with cloud services like AWS (S3, Redshift), Microsoft Azure (Azure SQL Database, Power BI service), or Google Cloud Platform (BigQuery) is a significant plus

About the role:

• Permanent Full Time
• Located at Hawthorn East
• Salary approx $135,000 base per annum + superannuation

Why Benetas?

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Working in an industry that is constantly evolving, while supporting the needs of older persons throughout their journey brings its challenges. So, bring your curiosity, positive energy, and resilience as we adapt to change together. And know that by your side, you have a team of caring colleagues who’ve got you. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas, APPLY NOW!