Drive Your Career with Centurion: Seeking Branch Administrator

Company Overview:

Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.

We’re currently expanding our team and looking for Branch Administrator to join us in delivering quality service to our customers.

About the Role:

We are seeking a reliable and customer‑focused Administration & Customer Service Officer to join our busy Karratha branch. This is a hands‑on, front‑of‑house role with a strong focus on face‑to‑face customer service, parcel handling, and administrative support.

Our branch experiences a high volume of daily customer interaction, so this position suits someone who enjoys working in a fast‑paced environment and takes pride in providing consistent, professional service.

Key Responsibilities: 

• Manage high‑volume incoming and outgoing communications, including phone calls, emails, and customer enquiries
• Provide a hands‑on, customer‑facing approach to parcel collections and counter service
• Deliver consistent, professional face‑to‑face customer service in a busy branch environment
• Assist management and staff with administrative tasks, including data entry, filing, document preparation, and reporting
• Act as a key point of contact for customer enquiries, issue resolution, and service follow‑up
• Work closely with internal teams to ensure smooth daily operations
• Maintain accurate records and ensure data integrity across internal systems

Skills and Experience: 

• Proven ability to manage multiple tasks, prioritise workload, and work efficiently in a fast‑paced environment
• Strong customer service skills with confidence engaging face‑to‑face and over the phone
• Excellent verbal and written communication skills
• Demonstrated problem‑solving ability and sound judgement in day‑to‑day situations
• Proficient Microsoft Office skills (Word, Excel, Outlook; PowerPoint desirable)
• Strong attention to detail and commitment to accuracy
• Ability to work independently while supporting team objectives

Additional Notes / Requirements

• This role requires consistent attendance during standard office hours
• Reliability and availability during core business hours are essential
• This position suits someone seeking stable, long‑term employment in a customer‑facing environment

Why Join Centurion? 

• Competitive pay rates and benefits package
• Opportunities for career advancement and professional development.
• Supportive and collaborative team environment.
• Benefits including health insurance discounts.
• Be part of a company that values safety, integrity, and excellence.

How to Apply:

Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact recruitment@centurion.net.au

Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.

Please note that we do not accept applications from recruitment agencies. Direct applicants only.