Job Title: National Operations Response Manager

Centurion has operated as a privately owned company more than fifty years. Our success has been driven by the passion, skills and expertise of our people. Our Employees are committed to the extra effort needed to deliver our vision - to deliver world class logistics services and solutions and to be the leading freight company in Australia.

At Centurion we are always looking for the best talent and providing a platform for employees to realise their potential.

We’re currently expanding our team and looking for a hands-on National Operations Response Manager who will be responsible for leading Centurion's 24/7 Command Centre (Nexus Centre), delivering centralised operational monitoring, driver wellbeing oversight, asset intelligence, incident response, operational control and business intelligence across the national network.

Location Richlands, QLD

About the Role

The role will drive the evolution of the Nexus Centre into a leading Mission Control capability by connecting people, processes and technology through telematics, fatigue management, IVMS, TMS and operational systems. The National Operations Response Manager will ensure the Command Centre delivers measurable outcomes in driver wellbeing, operational efficiency and performance while supporting Centurion's vision of one hub, total visibility and maximum efficiency.

What You’ll Be Doing

• HSEQ: Encourage a "Think Safe Act Safe" mentality throughout the network to ensure that safety measurements, accidents, investigations, and remedial measures are handled quickly and effectively.  Foster inclusive and courteous behaviours throughout the workplace to ensure mutual respect, open communication, and psychological safety in line with the RIPPA principle of respect.
• People and Culture: Lead, develop and coach a high-performing operations team across multiple sites or shifts; foster engagement, talent development and succession planning. Build capability in event triage, fatigue management, operational support, and incident response. Manage the daily operations of the Command Centre and ensure effective allocation of resources across a 24/7 operating environment.
• Operational Leadership: Oversee fleet operations, including fatigue events, breakdowns, asset health, refrigeration monitoring, and operational exceptions. Drive control tower processes, performance monitoring, continuous improvement, and consistent incident response through data-led insights and operational playbooks.
• Asset Health: Support the implementation and optimisation of MTData, IVMS, TMS, and related technologies.  Ensure that all operating systems have accurate reporting and data integrity.  Proactively identify new threats and possibilities, using telematics insights and predictive analytics to assist data-driven operational decisions, monitor dashboards and performance metrics.
• Operational Efficiency: Find and implement efficiency improvements through increased compliance, decreased downtime, and fleet utilisation.  Encourage the realisation of the benefits of the telematics transition in terms of labour productivity, fuel consumption, maintenance, and operational efficiency to senior stakeholders with useful business intelligence.  Oversee, cultivate, and mentor a productive Command Centre team.

 What You’ll Bring

• 5+ years in transport, logistics, fleet operations, network control or command centre leadership roles.
• Experience managing 24/7 operations environments.
• Proven experience leading operational teams and driving performance improvement.
• Demonstrated success using data and technology to improve safety, efficiency and commercial outcomes.
• Experience managing operational incidents, fatigue monitoring, asset intelligence and business-critical escalations.
• Strong stakeholder management experience across operations, maintenance, safety, compliance and executive leadership.

 Qualifications:

• Relevant tertiary qualification in Logistics, Transport, Business, Operations Management, Safety or related discipline, or equivalent operational experience.
• Demonstrated leadership experience in a logistics, transport, operations control centre or command centre environment.
• Chain of Responsibility knowledge.
• Fatigue Management Knowledge.
• HSEQ qualifications.
• Lean, Six Sigma or Continuous Improvement training.
• Experience with telematics, MTData, IVMS, TMS or fleet technology platforms.

 Why join Centurion?

• Competitive pay rates and benefits package.
• Opportunities for career advancement and professional development.
• Supportive and collaborative team environment.
• Benefits including health insurance discounts.
• Be part of a company that values safety, integrity, and excellence.
• Onsite parking
• PPE supplied

The Centurion Difference

At Centurion, we know the hard work our drivers do every day, and we believe it should be recognised. That’s why we focus on the things that matter on the job, from reliable weekly pay to a well-maintained, modern fleet and a safety-first culture across every run.

With backing from our dedicated Driver Trainer Team to Drive Your Career, 24/7 driver support while you’re on shift, and ongoing training to build your skills, you’ll have the support you need on the road. Alongside this, we provide clean, driver-focused depot facilities and a range of benefits that support you both at work and at home.

Company Overview

Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.

We’re currently expanding our team and looking for experienced drivers to join us in delivering quality service to our customers.

How to Apply

Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you.

Click Apply now. For more information, please contact recruitment@centurion.net.au

Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.

Please note that we do not accept applications from recruitment agencies. Direct applicants only.