Department: Facilities Operations

Duties & Responsibilities:

VCU’s Facilities Management Department is seeking to hire a General Maintenance Trade Specialist for Facilities Operations.

The General Maintenance Trades Specialist utilizes knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure ensuring efficient operation of Zone facilities; provides exemplary customer service to all faculty, staff, and students supporting the University’s mission of teaching, high-impact research and creative expression; identifies and documents system deficiencies using diagnostic tools and advise management of tasks requiring priority attention; and provides quality workmanship and service to maximize system availability and minimize unscheduled downtime.

Responsibilities include, but are not limited to:

Reactive/Service Work

• Respond to service requests requiring diagnosis and repair of various building infrastructure, including ceiling tiles, floor tiles, cove base, doors, cabinets and appliances
• Responds and complete service electrical requests, including lamps, ballasts, switches and receptacles
• Respond and complete various plumbing service requests, including flush valves, water closets, sinks, showers and water coolers
• Respond and complete service work orders requiring diagnosis and repair of fan coil
  units, heat pumps and room air conditioners.

Preventive Maintenance

• Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as doors, fan coil units, room air conditioners, and heat pumps

Customer Service/Teamwork

• Works in a collaborative and collegial manner throughout the department, division and University
• Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust
• Share information and ideas to improve customer service and promote Facilities Management’s goals
• Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers
• Communicates respectfully to internal and external customers

Designated/Essential Personnel

• Other duties as assigned
• Work/on-call during inclement weather and emergencies

Computer Skills/AiM

• Utilize computer skills to access email and research parts/information as required
• Demonstrate working knowledge of AiM and AiM GO ensuring prompt completion of work requests and time card entry following all established work flow processes, including notes logs for all work requests over 30 days

Organize Mechanical Areas

• Clean and organize materials in the Shop and mechanical areas
• Participates in periodic cleaning of shop

Qualifications:

Minimum Qualifications

• Several years of experience performing residential/commercial building maintenance
• Ability to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, and electrical systems
• Ability to communicate orally and in writing to supervision, other employees, and customers
• Ability to read/interpret drawings, plans, specifications, and scopes
• Ability to use a wide variety of hand tools and power equipment
• High School diploma, GED, or equivalent
• Valid Virginia Driver's License is required
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• EPA Universal Refrigerant Certification preferred

Salary Range: $55,000 - $60,000 ($26.44/hr - $28.84/hr) + up to $2,500 Sign-on bonus

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Work Days/Hours: Monday - Friday 8:00am – 4:30pm

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

University Job Title: 17122N - Trades Specialist FM 2