Do you have an interest in cars or motorbikes as well as a passion for delivering exceptional customer service? Would you like to be part of an amazing team and business?
Shannon’s Insurance is seeking expressions of interest to join their inbound call centre and provide exceptional customer service whilst delivering solutions.
If you are seeking a positive, hardworking environment to join, full of likeminded individuals, this might just be the perfect role for you.
Note: This is an expression of interest only. We appreciate your interest in joining Shannons; however, please be aware that we will only contact candidates if a suitable vacancy becomes available. Thank you for understanding.
What you’ll do
At Shannon’s it’s all about our customers and the positive impact we can make in their lives and communities. As a Motor Enthusiast Underwriter, you will be:
- Taking incoming calls from our new and existing customers
- Providing information and product knowledge to identify the right level of insurance protection to meet the customers requirement.
- Strive to make the complex simple whilst ensuring the customers’ needs are met
- Share your passion for motoring and provide a unique service to ensure your customers can drive or ride forward with confidence, knowing they are covered by Shannons
What you’ll bring
- A genuine passion for cars or motorbikes is essential
- Outstanding customer service skills and the ability to build strong rapport with customers
- Proven problem-solving skills with a talent for simplifying complex issues for customers
- A strong drive to meet and exceed targets, demonstrating consistent motivation
- Eager to expand your knowledge and contribute ideas through innovative thinking
- High technical proficiency with experience navigating multiple systems
What you’ll bring
- A genuine interest in cars or motorbikes is essential
- Ability to build rapport with customers and drive solutions
- Ability to problem solve and make the complex simple for customers
- Demonstrated motivation to achieve and exceed targets
- High interest in developing your knowledge and generating ideas through innovative thinking
What we can offer you
- A variety of different shift options both full-time and part-time to suit your schedule
- $62,000 + 11.5% super + penalties on eligible shifts + performance-based incentives
- Flexible Work Arrangement: 50% Office attendance, 50% work from home
- A range of flexible working and leave options, including industry leading 20 weeks paid parental leave, unlimited paid emergency response leave, and military service leave
- Exclusive offers on more than 400 of Australia’s largest retailers including Myer, David Jones, Coles and Woolworths as well as discounts across our brands.
- Extensive reward and recognition programs
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Find our full list of benefits here - Employee benefits | Suncorp Group
Training Period
If successful, we offer 7 weeks full time, paid training (Monday – Friday from 8.30am until 4.30pm).
Work from home requirements
As this role will be a combination of onsite attendance and work from home you will need to be set up accordingly. You will be provided with a Suncorp laptop; however, you must organise the following:
- Home phone line or VOIP connection
- Good quality internet connection, ergonomic set up including keyboard, mouse, dual screens, desk, chair and a private space.
About Shannons
Shannons is Australia’s leading insurance provider for motoring enthusiasts. We are also one of Australia’s leading motorcycle insurance providers and support more than 1,200 car and motorcycle enthusiasts’ events throughout Australia every year.
We are proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring out customers peace of mind when it matters most.
Chase the sun, apply online today.
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.
Apply now
Back to search results
Advertised: AUS Eastern Daylight Time
Applications close: