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Motor Enthusiast Underwriter EOI

Job No: 668373


Flexible Part Time, Permanent Full Time

Motor Claims Service- CSC, Motor Claims Admin

Do you have an interest in cars or motorbikes as well as a passion for delivering exceptional customer service? Would you like to be part of an amazing team and business?

Shannon’s Insurance is looking for passionate motoring enthusiasts to join their inbound call centre and provide exceptional customer service whilst delivering solutions.

If you are seeking a positive, hardworking environment to join, full of likeminded individuals, this might just be the perfect role for you.

What you’ll do

At Shannon’s it’s all about our customers and the positive impact we can make in their lives and communities. As a Motor Enthusiast Underwriter, you will be:

  • Taking incoming calls from our new and existing customers
  • Providing information and product knowledge to identify the right level of insurance protection to meet the customers requirement.
  • Strive to make the complex simple whilst ensuring the customers’ needs are met
  • Share your passion for motoring and provide a unique service to ensure your customers can drive or ride forward with confidence, knowing they are covered by Shannons

What we can offer you

  • $58,905 + super (based on full time hours) + allowance on eligible shifts + performance-based incentives.
  • A laptop to perform your role
  • Comprehensive (fully accredited) and paid 6-week underwriter training
  • Recognition and rewards for the genuine impact you will be making
  • Social club activities and events
  • Discounts and offers on a range of retail stores as well as banking and insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • A full list of employee benefits can be found here - Employee benefits | Suncorp Group

What you’ll bring

  • A genuine interest in cars or motorbikes is essential
  • Ability to build rapport with customers and drive solutions
  • Ability to problem solve and make the complex simple for customers
  • Demonstrated motivation to achieve and exceed targets
  • High interest in developing your knowledge and generating ideas through innovative thinking

Hybrid Working 

Shannon’s offers a hybrid working model once you have completed your training period. This allows you to find a balance between working from home and working from the office, while delivering your best work.

To successfully work from home, you must have the following:

  • Home phone line or VOIP connection
  • Internet connection
  • Dual screens, mouse and webcam
  • Ergonomic set up with desk and chair in a quiet, private space
  • Anti-Virus Software

About Shannons

We are proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career.

Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer-obsession and supported at every step of the journey.

If this sounds like the perfect role for you, apply today! For more information, please contact our delivery partners on 02 8223 9659.

At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved, and respected for their perspectives and contribution.

Apply now

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Advertised: AUS Eastern Standard Time
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