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Test Lead

Job No: 672801

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 4


Brisbane, Sydney or Melbourne Full-time Role

  • Opportunity to join the Enterprise Delivery Practice at Suncorp as a Test Lead
  • Challenging and varied role with the opportunity to work across a diverse portfolio of initiatives
  • Coaching and development opportunities to grow into a Test Management role.

Are you passionate about testing and ensuring quality in project delivery? Do you thrive in a collaborative, innovative, and agile environment? If so, we invite you to be a part of the Enterprise Delivery (ED)Testing Chapter at Suncorp!

At Suncorp, our purpose is to build futures and protect what matters. Our ambition is to be the leading trans-Tasman insurer. We will deliver this through:

  • Platform Modernisation: Developing market-leading, innovative, and affordable customer products with simplified, modern platforms.
  • AI-Enabled Operational Transformation: Using AI and digital tools to create globally recognised processes and customer experiences.

The ED Testing Chapter is an integral part of the Enterprise Delivery Practice, which drives the delivery of key strategic initiatives to make the Suncorp ambition a reality. We are a growing team of Test Managers, Test Leads and Test Analysts that work closely with business, technology and project teams across the organisation. Our key accountabilities are end-to-end test governance across all test phases and business testing including Business Acceptance Testing (BAT) and Production Verification Testing (PVT).

About the role:

As a Test Lead in the ED Testing Chapter, you will be placed on projects and be responsible for working closely with our Test Managers to plan, co-ordinate and execute all BAT and PVT testing activities, which will be managed using Agile delivery methodologies. You will have exposure to a variety of business and technology domains and drive engagement with business stakeholders to ensure quality outcomes are delivered to meet our customer needs.

The initial project you will be placed on is a telephony upgrade program. In collaboration with our Technology Infrastructure and Real Estate teams, this project aims to implement a state-of-the-art telephony system and enhance our digital communications (including email, SMS, chat, and social media), analytics, workforce management, and more.

We offer:

  • Exciting Portfolio: Support a diverse portfolio of innovative initiatives across the Enterprise, including partnerships with Insurance, IT, Risk, Finance, People & Culture, and Real Estate.
  • Agile Methodologies: Contribute to our maturing chapter that delivers projects using Agile methodologies.
  • End-to-End Test Governance: Collaborate with a Test Manager to grow your end-to-end test governance capability.
  • Collaborative Community: Join a supportive testing community that values collaboration, innovation, and continuous improvement.
  • Focus on Automation: Engage in adopting automation and exploring Generative AI solutions to improve our testing capabilities.
  • Evolving Frameworks: Work with evolving frameworks and tools that drive our continuous improvement.
  • Development Opportunities: Access ongoing development opportunities to enhance your skills and advance your career. Broaden your testing experience by partnering with experienced Test Managers.
  • Work-Life Balance: Enjoy a balanced work-life environment that supports your personal and professional well-being.
  • Coaching & mentoring: The opportunity to coach and mentor junior members of the team in BAT and PVT best practices, and stakeholder management.

 What you’ll do:

  • Test Planning and Strategy: Collaborate with Test Management to develop E2E test strategies, create and execute BAT and PVT plans, manage test environment governance and data with stakeholders, and support automation using Suncorp testing tools.
  • Governance & Risk Management: Maintain comprehensive documentation, ensure compliance with standards and policies, generate BAT & PVT reports and metrics for stakeholders, contribute to entry and exit criteria discussions, manage testing risks, and support test closure and BAU handover.
  • Test Execution:
  • Ensure timely delivery of BAT & PVT test activities, secure resources, manage defect triage and resolution, handle testing risks and issues, and oversee and participate in testing, including outside core business hours.
  • Stakeholder / Vendor Management: Communicate effectively with stakeholders to align on BAT & PVT testing goals, collaborate with Change and Release Management, prepare and distribute test status reports, collaborate with vendors for testing, and secure necessary sign-offs and approvals.
  • Team Culture: Build positive work environments, being adaptable to new ideas, contributing to team building, and driving personal development.

 What you’ll bring:

Qualifications

  • ISTQB Certified Tester Foundation Level Certification (CTFL) - mandatory
  • ICAgile Certified Professional - Agile Test Automation (ICP-ATA) - desired
  • Degree in Business or IT related discipline - desired
  • Agile Fundamentals -  ICAgile Certified Professional (ICP) or similar - mandatory

Experience (minimum type and level of experience required to perform the role)

  • Minimum 4 years of testing experience preferably with Insurance Industry background
  • 3+ years working within large scale Agile projects
  • Minimum 2 years on IT infrastructure / Telephony related programs

If this opportunity sounds like the challenge you have been looking for, please apply online today. 

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

Apply now

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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