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Portfolio Operational Performance Leader

Job No: 673587

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Adelaide, Melbourne - Inner Suburbs & CBD

Permanent Full Time

Insurance

Pay Band 5


  • High profile analytical role that contributes to the strategic success of Mass Motor business
  • Permanent full-time opportunity
  • Sydney, Melbourne, Brisbane or Adelaide location

About the role

The Motor Portfolio provides motor insurance cover to customers under the AAMI, Apia, Bingle, CIL, Essentials by AAI, GIO, Shannons, and Suncorp brands. The products are distributed directly to customers via the online and contact centre channel, and via intermediated Motor Dealer and Caravan Dealer channels.

The purpose of this role is to drive strategic positioning for our motor portfolio, applying analytical methods to target key market segments and maximise profitable growth. Collaborate across Underwriting, Product, Pricing, and Marketing strategies to optimise performance, with continuous feedback and improvement. Ensure portfolio alignment with business objectives, maintaining a balanced, customer-focused approach to sustainable growth.

What you'll do

  • Manage a portfolio to achieve strategic objectives within the planned period
  • Optimise portfolio performance, tracking KPIs across rate, exposure, claims, and channels
  • Partner with Pricing & Analytics to refine tools for enhanced insights and decision-making
  • Implement tactical pricing strategies in collaboration with Pricing teams
  • Provide insights on portfolio performance in Consumer Motor Performance meetings
  • Collaborate with Motor Claims to analyse claims trends and ensure pricing sufficiency

What you'll bring 

  • Minimum of 5+ years’ experience working in general Insurance
  • Strong analytical background with practical experience in underwriting and/or pricing practices
  • Relevant tertiary qualification, such as a degree in Statistics, Mathematics, Accounting (desirable)
  • In-depth knowledge of pricing systems, underwriting principles, products, and policy wordings

What we can offer you

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs

About Suncorp Group

Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation.

 

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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