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Learning Design Consultant

Job No: 673856

Newcastle, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Traditional Part Time

Human Resources & Training, Motor Claims Admin

Pay Band 4


  • Essential role enabling our people with onboarding and learning initiatives
  • Join a team that delivers exceptional learning experiences to Motor Claims
  • Part-time opportunity for 22.5 hours per week
  • Brisbane, Melbourne or Newcastle location

About the role

In this role, you will design and deliver high-quality learning products that align with Suncorp's broader business and departmental strategies. You will collaborate with stakeholders, colleagues, and external vendors to create, develop, and sustain learning solutions that enhance workforce capability. Additionally, you will provide expert advice to ensure learning solutions meet best practice standards, thereby driving improved performance and knowledge across the organisation.

What you'll do

  • Use Suncorp learning methodologies, approaches, tools and resources when designing learning solutions
  • Prepare learning solutions including detailed learning objectives, evaluation strategy, organisation of proposed content, plan the look and feel, create/write/curate content, and development of materials
  • Proactively research best-practice learning solutions and methodologies to maintain knowledge of learning trends
  • Contribute to refinement and improvement of processes, templates, methodologies, systems
  • Achieve the most appropriate learning outcome that is fit for purpose within agreed scope, cost, time and quality

What you'll bring 

  • Learning and Development experience (minimum 2 years)
  • Instructional Design of blended learning solutions and design methodologies
  • LMS knowledge and eLearning tools such as Lectora, Captivate, or Articulate Storyline
  • Vendor Management and Project Management experience

What we can offer you

  • Variety of flexible work arrangements and leave options
  • Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave
  • Generous discounts on insurance products
  • Exclusive offers on more than 400 of retailers including Myer, David Jones, Coles and Woolworths
  • Invest in your brighter future with ongoing study support and career development programs

About Suncorp Group

Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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