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Executive Manager, Brand & Customer Strategy

Job No: 674049

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Various

Permanent Full Time

Insurance, Marketing & Communications, Strategy, Corporate & Professional Services

Pay Band 7


  • Drive impactful customer growth strategies
  • Collaborate with senior leadership and cross-functional teams
  • Enjoy a flexible and inclusive work environment

As the Executive Manager, Brand & Customer Strategy, you will lead in shaping and executing strategic initiatives that drive customer acquisition, retention, and growth across Suncorp’s diverse brand portfolio. This leadership position offers an exciting opportunity to influence business outcomes through data-driven decision-making and cross-functional collaboration.

What you’ll do

  • Lead the development and execution of brand portfolio strategies
  • Identify growth opportunities and drive performance culture
  • Champion innovation and cross-functional collaboration
  • Advocate for seamless customer growth strategies across functions
  • Oversee brand planning and execution aligned to business objectives
  • Lead quarterly brand forums and develop brand business plans

What you’ll bring:

  • 15+ years of experience in brand strategy and customer growth
  • Strong leadership skills with a focus on performance culture
  • Excellent communication and strategic planning capabilities
  • Expertise in market segmentation and performance analytics
  • Proven ability to drive innovative customer engagement solutions
  • Deep understanding of brand portfolio management principles

What we can offer

  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs; and
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

 

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

 

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact liam.saif@suncorp.com.au for a confidential conversation.

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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