Portfolio Commercial Leader
- Flexible working locations of Brisbane, Sydney or Melbourne
- Hybrid environment with 50% Work From Home
- Manage contractual and commercial relationships with Outsource Service providers
Our Portfolio Commercial Leaders are responsible for managing the contractual relationships with key IT Outsource Strategic Suppliers. Their focus is on maximizing the value and opportunities from Suncorp’s investment in critical products and services.
This role requires a strong commercial mindset and the ability to foster accountability, discipline, and consistency within the Supplier Partnering team. The Portfolio Commercial Leader ensures that Strategic Partners deliver high-quality services and adhere to agreed-upon standards, driving both performance and partnership growth.
What you’ll do
- Manage commercial matters with Strategic Partners & IT Strategic Suppliers, including rate/cost negotiations, disputes, and contracted deliverables
- Resolve supplier disputes and work with the Suncorp business stakeholders to address supplier performance and governance issues, coordinating improvement plans when necessary
- Track supplier performance, service levels, metrics, and performance incentive pools
- Contribute to the strategy for Strategic Partners & IT Strategic Suppliers demand management, including the ability to forecast demand and utilize supplier capacity
- Develop sourcing approaches aligned with the Suncorp business stakeholders’ strategy, ensuring competitive tension across strategic partners
- Act as an account manager ITO Strategic Partners & IT Strategic Suppliers, driving continuous improvement by managing performance and service improvement
What you’ll bring
- 5-10 years of experience working with the Procurement and Vendor management of Outsource or Strategic Vendors.
- Strong relationship skills and ability to develop and lead leaders
- Proven capability in contributing to the strategic direction of a department
- Strong stakeholder management skills
- Vendor management, including the management of outsource service suppliers
- A proven ability to manage across broad teams and business areas, ensuring effective delivery of multiple projects simultaneously
What we can offer
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.
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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time