Advisor Editorial & Channels
- 7-Month Fixed Term Contract
- Location Sydney, Melbourne, or Brisbane
About the role:
As Advisor Editorial & Channels you work closely with corporate and employee communications to deliver modern and engaging communication strategies on Suncorp’s internal and external platforms.
You will help shape digital communication strategies and projects across multiple platforms with insights and analytics. You will also foster valuable relationships with wider teams in the Brand and Customer Experience teams to support work as required. The successful candidate will be a self-starter, proficient in creative, digital communication strategies and analytics.
More specifically, you will:
- Drive engaging, digital content strategies on Suncorp’s internal and external platforms, including paid campaigns.
- Long and short form writing for both internal and external audiences.
- Take charge of analytics and scheduling tools and projects across multiple platforms end-to-end.
- Provide insightful post-release assessments on an ad-hoc and monthly basis to refine future content.
- Build valuable relationships with the broader Corporate and Employee Communications team and stakeholders and support team projects as required.
- Help maintain websites and digital channels to adhere to accessibility, content, branding standards and advise on how to leverage.
- As required, support the delivery of a busy Corporate Affairs program including Executive Communications.
- You will be a team player who continuously problem solves and understands how to work cross functionally to deliver integrated communications program outcomes.
About You:
- Tertiary qualifications in a relevant field or equivalent skills and/or relevant industry experience.
- Agency or other marketing/communications experience.
Key Capabilities:
- Exceptional writing, editing and verbal communications skills and attention to detail.
- Project management skills with the ability to create and manage a communications schedule, prioritise work and deliver to deadlines.
- Ability to use analytical and problem-solving skills to assess the impacts of changes and plan effective communications activities to ensure successful outcomes.
- Content Management System (CMS) platform skills to undertake content publishing tasks, preferably in SharePoint intranet.
- Proficiency in core Office software applications such as Microsoft Outlook, Word and Excel and Adobe Creative Suite.
- Experience in creating, writing and delivering Electronic Direct Mail (EDM) and with email automation software.
- Experience in developing best-practice design for internal and external digital content, tracking and monitoring content effectiveness with an excellent understanding and demonstrated experience in accessibility and Google analytics.
- Proficiency on all social media platforms.
- Experience measuring and evaluating the effectiveness of communication activities with a focus on outcomes and continuous improvement.
- Excellent stakeholder management skills, confident to liaise with and influence customer focused outcomes.
What we can offer you:
- Discounts and offers on a range of insurance products
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact lisa.barry@suncorp.com.au for a confidential conversation.
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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time