Launch Your Legal Career with Purpose: Join Us as a Claims Advisor
Are you a law student or recent graduate looking to make a real impact while building your career? Do you want to work in a dynamic, supportive environment that allows you to apply your legal knowledge and develop your skills further? We’re looking for passionate individuals who are ready to join our team and help make a difference in the world of CTP (Compulsory Third Party) insurance.
This is an exciting time to come on board as we launch our brand-new Townsville hub — be part of a fresh and energised team shaping the future of claims from the ground up.
In this role, you'll work alongside healthcare professionals, legal representatives, and injured parties to ensure the best possible outcomes for our customers. It's an excellent opportunity for law students and graduates to gain hands-on experience in claims management, legal processes, and negotiations.
Your New Role
As a Claims Advisor, you’ll manage a portfolio of claims from start to finish, including:
- Managing Claims: Oversee claims from lodgement to resolution while ensuring the best outcomes for all involved.
- Assessing Needs: Evaluate medical treatment and rehabilitation requirements for injured parties.
- Legal Interpretation: Investigate claims and interpret medical documents with a focus on proactive, legally compliant claims management.
- Negotiating Settlements: Collaborate with legal teams, calculate settlement offers, and attend settlement conferences.
- Driving Positive Outcomes: Cultivate a positive workplace culture while supporting your colleagues and stakeholders.
What We’re Looking For
We're seeking individuals who are eager to grow and thrive in a fast-paced environment:
- Legal Knowledge & Customer Focused: You’ve studied law or have an interest in applying your legal knowledge to real-world scenarios. Experience in a high-volume, customer-focused environment is a plus.
- Resilient & Empathetic: You are comfortable working with injured parties and handling sensitive matters with empathy and professionalism.
- Communication Skills: You’ve got strong verbal, written, and interpersonal communication skills, including the ability to manage emotionally charged situations.
- Proactive Problem-Solver: You enjoy making decisions and thrive on finding solutions, even in complex or time-sensitive situations.
- Tech-Savvy: Comfortable with learning new software and systems, as well as managing your own workload.
Why You’ll Love Working at Suncorp
When you join Suncorp, you’re not just taking on a job — you’re embarking on a career with a company that values your growth, well-being, and success. Here’s what we offer:
- Competitive salary + performance-based incentives
- Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
- Hybrid Working: Work where you thrive with our flexible blend of on-site and at home work arrangements.
- Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
- Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI, Shannons, Apia & more. As well as offers from over 400 top retailers.
- Reward & recognition programs: We celebrate your hard work and achievements!
- Career Development: We prioritize your career development, offering ongoing training, growth opportunities, and the support you need to reach your full potential.
- Reputable Employer: National, trusted company with an inclusive and diverse workplace.
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here
Why You’ll Love Working with Us
For over a century, Suncorp Group has been building futures and protecting what matters. Our purpose drives everything we do — and so do our people. We believe in empowering our teams through trust, flexibility, and meaningful opportunities.
At Suncorp, we’re proud to foster a culture that celebrates diversity, values inclusion, and champions collaboration. Whether you're early in your career or looking for your next big move, you’ll be supported to grow, learn, and make a lasting impact.
Ready to make a difference?
If you're looking for a rewarding role where you can contribute to real outcomes for real people, this is your chance.
For more information or to request support or adjustments throughout the recruitment process, please reach out to glenn.stephens@suncorp.com.au for a confidential chat.
Chase the sun. Apply online today — your future at Suncorp Group awaits!
Apply now
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