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Motor Supplier Performance Specialist

Job No: 676916

Auckland

Permanent Full Time

Finance & Treasury, Insurance

NZ-B5

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Ready to kickstart your career into high gear? If you're a seasoned professional in the automotive industry Suncorp could be your next pit stop on the road to success! Your expert skills drive the transformation of vehicles, ensuring customer satisfaction is always our top priority. Buckle up for an exciting ride!

Maintaining relationships with our key suppliers is important to ensure that we are getting the best service for our customers at the best price. As a Supplier Performance Specialist, you will be responsible for ensuring that our suppliers are compliant with our health and safety, SCOP requirements, along with carrying out audits and addressing customer complaints regarding our preferred supplier network.

What you’ll do:

  • Performance management of motor repairers and suppliers for Vero NZ and associated brands.
  • Carry out audits and identify opportunities with repairers and suppliers to improve performance in terms of cost control, customer service, repair quality, repair cost, process evolution, governance and compliance.
  • Establish, deploy, and manage claims improvement initiatives as required.
  • Be the point of contact for motor suppliers and their queries.
  • Handle all escalated complaints made against motor suppliers.
  • Provide onsite assessment expertise and assist in the development of automation opportunities.

What you’ll bring:

  • Tertiary, Procurement or Motor Trade Qualifications (Required)
  • Supplier Performance management experience (Preferred)
  • Demonstrated track record of successfully managing multiple projects and delivering project objectives in a timely manner
  • Ability to engage a wide variety of stakeholders across a number of business units
  • Outstanding communication, negotiation, and interpersonal skills
  • Skilled in building mutually beneficial and trust-based relationships with internal partners and supplier

What we offer:

  • Competitive salary and discretionary annual bonus
  • Flexible leave of up to 4 days per year in addition to annual leave
  • Free life, salary continuance and trauma insurance cover
  • Discounts on Vero and Southern Cross medical insurance
  • $250 annually towards wellness activities
  • Ongoing learning and development opportunities
  • Positive, inclusive team environment where we welcome individuality and celebrate diversity
  • Flexible work arrangements embracing a healthy work/life balance.
  • A company tool of trade vehicle

About Suncorp New Zealand:

We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ana.jarrens@suncorp.com.au for a confidential conversation.

If this role sounds like the perfect fit for you, apply online today!

 

Apply now

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Advertised: New Zealand Standard Time
Applications close: New Zealand Daylight Time

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