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Business Analyst

Job No: 677211

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Adelaide, Melbourne - Inner Suburbs & CBD, Various

Permanent Full Time

Insurance, IT

Pay Band 4


  • Hybrid working with flexible leave and wellbeing support
  • Work with a collaborative delivery team in a dynamic portfolio
  • Career growth through structured learning and internal mobility

As a Business Analyst in the Consumer Prevention and Protection Portfolio, you’ll collaborate with stakeholders to define requirements, analyse feasibility, and support delivery across Terri Scheer. You’ll contribute to projects that improve customer outcomes and align with Suncorp’s governance and risk standards.

What You’ll Do

  • Collaborate with delivery teams and stakeholders to gather, validate and document business requirements.
  • Analyse current and future state processes to identify opportunities for improvement.
  • Create user stories and specifications that support agile/waterfall delivery and customer-focused outcomes.
  • Facilitate workshops and communicate complex ideas in a clear, accessible way.
  • Support onboarding of new data partners, ensuring compliance with governance and privacy standards.
  • Participate in delivery rhythms including stand-ups, showcases, and planning sessions.

What You’ll Bring

  • 3+ years’ experience in project or delivery roles, ideally in financial services or insurance.
  • Strong stakeholder engagement and relationship-building skills across diverse teams.
  • Working knowledge of SQL Server, Agile, Lean, and waterfall methodologies.
  • Familiarity with BABOK, Lean Six Sigma, and business analysis frameworks.
  • Experience with software development and using tools like JIRA and Confluence to support delivery.
  • Ability to simplify complex information and communicate with clarity and purpose.

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: www.suncorpgroup.com.au/careers/benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

 

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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