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Learning Design Consultant

Job No: 677703

Newcastle, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Traditional Part Time

Human Resources & Training, Insurance

Pay Band 4


  • Design impactful learning solutions that shape workforce capability
  • Part-time opportunity + 3 days per week
  • Brisbane, Newcastle or Melbourne location

About the role

As a Learning Consultant, Design, you’ll create high-quality learning products that support Suncorp’s Motor Claims Customer strategy. You’ll collaborate with stakeholders and vendors to deliver innovative, fit-for-purpose solutions that enhance workforce capability and drive continuous improvement.

What you'll do

  • Design engaging learning solutions using Suncorp’s methodologies, tools, and resources to support strategic outcomes
  • Develop content, evaluation strategies, and materials that align with business needs and learning objectives
  • Lead instructional design projects, managing timelines, risks, and vendor relationships to ensure quality delivery
  • Provide expert advice and internal quality assurance to raise the standard of learning across the Motor Claims team
  • Build strong relationships with stakeholders and SMEs to ensure learning solutions are relevant and impactful
  • Contribute to a collaborative learning community, sharing knowledge and supporting team engagement

What you'll bring 

  • 2+ years’ experience in learning and development, with a focus on instructional design and blended learning approaches
  • Proficiency in learning design tools such as Lectora or Captivate, and strong systems skills including Word and PowerPoint
  • Ability to manage projects end-to-end, including vendor coordination and stakeholder engagement
  • Knowledge of adult learning principles and LMS platforms, with a continuous improvement mindset

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: www.suncorpgroup.com.au/careers/benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation.

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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