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Senior Business Analyst

Job No: 677958

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 5


Location: Brisbane, Sydney, or Melbourne

  • Hybrid working with flexibility
  • Join a large BA community with career growth
  • Work on impactful projects across Suncorp Group

Drive meaningful change and shape future solutions with Suncorp. Grow your career while delivering outcomes that matter for millions of customers.

 

About the Role

Join our dynamic Analysis Chapter of 250+ experts, delivering innovative solutions across large-scale programs. You’ll collaborate with cross-functional teams to improve processes, enhance customer outcomes, and contribute to purpose-led transformation. This is your chance to lead impactful change and grow your career in a supportive environment.

 

What You’ll Do

  • Create and refine user stories that enable delivery teams to achieve customer-focused outcomes.
  • Document current and future state processes, identifying opportunities for efficiency and innovation.
  • Collaborate with stakeholders and delivery squads to gather, validate, and translate business requirements into actionable solutions.
  • Facilitate workshops and Agile ceremonies to ensure clarity and alignment across teams.
  • Partner with architecture and platform teams to shape clear, actionable artefacts that drive strategic outcomes.

 

What You’ll Bring

  • Minimum 5 years’ experience in business analysis within large, complex organisations, applying Agile and traditional delivery methods.
  • Ability to translate business and technical requirements into practical solutions that deliver measurable impact.
  • Skilled in facilitating structured workshops and synthesising information into coherent documentation.
  • Strong stakeholder engagement and influencing skills, with experience managing competing priorities in a dynamic environment.
  • Familiarity with insurance industry processes and systems is highly regarded.

 

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

Benefits include:

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: www.suncorpgroup.com.au/careers/benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

 

Apply now

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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