We’re looking for a Risk Management Specialist to join our Customer Risk Solutions team, delivering high‑quality, customer‑focused risk management services across Vero portfolios and product lines.
This role is ideal for someone with strong technical capability, excellent report‑writing skills, and a passion for helping customers and underwriters understand and reduce operational and property risks.
About the Role
As a Risk Management Specialist, you’ll play a key role in identifying, assessing, and communicating property and related risks through both site‑based and desktop surveys. You’ll work closely with brokers, customers, and underwriters to ensure risks are well understood, acceptable, and aligned with underwriting guidelines.
You’ll work directly with business and property owners across a wide range of industries, helping them understand their risks and the practical steps that can strengthen their resilience. Through your surveys and advice, customers receive tailored risk advice, clearer visibility of potential exposures, and the insight they need to make confident, informed decisions about improvements. These interactions also provide valuable opportunities for customers to ask questions and explore emerging trends in risk management.
You’ll additionally support the development of tools, training, and insights that strengthen Vero’s broader business strategy and customer value proposition.
Key Responsibilities
- Conduct site-based and desktop technical risk surveys across property and associated product lines
- Represent Vero professionally with brokers and customers, clearly articulating improvements required to mitigate identified risks
- Prepare high‑quality, accurate risk reports that communicate key hazards and exposures
- Assess Estimated Maximum Loss (EML) and accumulation, including review of third‑party assessments
- Develop practical, justifiable risk improvement recommendations that support customer resilience
- Provide proactive risk management advice and guidance to underwriters
- Support the development and delivery of risk management tools, training, and technical materials
About You
You’re a technically capable risk professional who enjoys working autonomously while contributing to a collaborative team environment. You take pride in producing clear, insightful reports and building trusted relationships with customers and stakeholders.
You may come from an insurance or risk background, or you may be a Fire Protection Technician or have a building or construction trade background and be looking to transition into a specialist risk management role. Strong logic and organisational skills will support your ability to manage work efficiently and communicate technical detail clearly.
You’ll Bring:
- Sound knowledge of risk management and insurance principles, or strong transferable technical expertise
- Experience with fire protection systems (fire alarms, sprinklers, suppression systems, passive fire protection) and/or
- A solid building or construction background with understanding of building systems, construction methods, and site safety
- Relevant insurance industry experience or transferable experience from related industries
- Strong analytical and logic skills supporting effective time management
- Exceptional written communication and report‑writing capability
- Excellent verbal communication and stakeholder engagement skills
- Confidence negotiating practical risk improvement outcomes
- Ability to work remotely with travel as required
- A current driver’s licence
What we offer:
- Competitive salary and discretionary annual bonus
- Flexible leave of up to 4 days per year in addition to annual leave
- Free life, salary continuance and trauma insurance cover
- Discounts on Vero and Southern Cross medical insurance
- $250 annually towards wellness activities
- Ongoing learning and development opportunities
- Positive, inclusive team environment where we welcome individuality and celebrate diversity
- Flexible work arrangements embracing a healthy work/life balance
About Suncorp New Zealand:
We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ana.jarrens@suncorp.com.au for a confidential conversation.
If this role sounds like the perfect fit for you, apply online today!
Apply now
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Advertised: New Zealand Daylight Time
Applications close: New Zealand Daylight Time