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Job No: 672971
Auckland
Permanent Full Time
Project Management
NZ-B7
The Role:
Suncorp has always had ‘customer’ at the core of its strategy. This includes managing our customer transformation strategy and insights and establishing and embedding programs of work to build customer insight capability to enable better customer outcomes and drive effective customer decisions.
This role will create a roadmap for the improvement and standardisation of customer metrics, consolidation of structured and unstructured feedback sources both internally and externally (VOC, complaints, NPS, insights) and for the transformation of our existing customer insights platforms and data assets to form a cohesive customer insights ecosystem.
What you’ll do:
What you’ll bring:
If you are interested in this role and have got what it takes to create its success, please apply today. For more information, contact liam.saif@suncorp.com.au
Apply now
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Advertised: 17 Sep 2024 New Zealand Standard Time Applications close: 01 Oct 2024 New Zealand Daylight Time
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An exciting opportunity to join the team in this newly created role in which you will play an integral role in improving and standardizing customer metrics and feedback sources.
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