Suncorp is an organisation committed to our people, we have a culture where leaders are empowered to make decisions and individuals are able to succeed in a supportive environment that rewards both team work and ambition. Are you looking for that next career move and want to continue being part of the Suncorp success story?
An opportunity has become available to lead the Product & Propositions team for Commercial and Rural. This role is instrumental in defining and leading a product strategy to accelerate customer acquisition, retention, and revenue growth to help our portfolio leads achieve their goals. You will be responsible for managing and further developing our products and propositions as well as supporting technical learning across other teams, and quality assurance for the Business segment alongside supporting and implementing a move towards digitisation.
Key responsibilities:
- Help drive value for our customers and business partners, maximise sustainable profits and generate quality growth across the Business channels.
- Drive a culture of innovation through data-driven decision-making, leveraging quantitative and qualitative insights to inform product development priorities and growth tactics.
- Lead training across operational teams from a product perspective.
- Support the development of new opportunities by championing the voice of the customer and ensuring our products are aligned to customer needs and preferences.
- Lead and develop the capability of others across the organisation through effective coaching, mentoring, professional development and where required, performance management.
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What we are looking for:
- 5+ years experience in Product or Underwriting
- Extensive experience in the insurance and/or financial services market environment, ideally within a Personal Insurance or Commercial Insurance context
- Experience of leading project related delivery, requirements and analysis; particularly in regards to digital strategy implementation
- Leadership experience related to team management
- Exemplary customer focus
- Strong interpersonal skills and a demonstrated ability to effectively resolve conflict.
- Strong leadership and change management skills, consultation, influencing and negotiation capability
- The ability to provide sound business advice and provide mentoring/coaching to others
What we also offer:
- Flexible working environment and arrangements; genuine focus on work-life balance
- We offer support and various programs for our people: Employee Assistance Program (EAP), $250 annually towards Health & Wellbeing, Study Support, Employee Referral Program ($1,000), Company share options, Years of Service Recognition, etc.
- Competitive salary and discretionary annual bonus
- Discounts on Asteron Life, & Vero insurance
- Flexible benefit of $250 annually for gym membership or hobbies
- Ongoing learning and development opportunities
About Us:
We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.
Chasing the sun means pursuing your passions, fulfilling your potential and getting that much closer to the future that’s just beyond the horizon. If that’s a future you want to see, then your time in the sun starts here – with a Suncorp career. Apply now!
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Advertised: New Zealand Standard Time
Applications close: New Zealand Daylight Time