Senior Claims Officer Profin

• Manage a diverse portfolio of Professional and Financial Lines (Profin) Claims
• Permanent full-time position
• Sydney, Brisbane or Melbourne based roles / hybrid wfh

This role will see you manage a diverse portfolio of Profin Claims to deliver a “Best in Class” claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved, working alongside a team of highly experienced claims professionals.

As a senior member of the team, you’ll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.

What you’ll do

• Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end to end
• Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving
• Appoint and manage external service providers including External Legal Panel
• Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
• Provide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge
• Contribute to the development of the teams’ market profile through superior claims service to our targeted market segment

What you’ll bring

• Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory)
• Prior experience mentoring claims staff in technical claims roles
• Tertiary qualifications in law, business or insurance (Diploma in Financial Services General Insurance) would be highly regarded (desired)

If this opportunity sounds like the challenge, you have been looking for, please apply online today. For further information regarding this position, please contact luke.morandini@suncorp.com.au 

Apply now

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Advertised: 12 Mar 2025 AUS Eastern Daylight Time
Applications close: 10 Apr 2025 AUS Eastern Standard Time