Join the Suncorp Group as a Claims Manager
Are you ready to make a difference in people’s lives? Join one of Australia’s leading landlords insurance providers, Suncorp, and be a part of the Terri Scheer Claims team!
We're excited to offer a permanent full-time opportunity exclusively for our internal team members. Join one of our collaborative Claims Manager teams and make a real impact by delivering outstanding customer service.
In this role, you'll provide critical support and reassurance to landlords when they need it most. If you're passionate about helping others and ready to take the next step in your Suncorp journey, we’d love to hear from you.
As a Claims Manager, you'll:
- Manage Multiple Claims: Oversee a portfolio of cases, providing timely updates and clear communication to our customers.
- Review and Process Claims: Work with customers to assess and settle claims, ensuring a smooth and efficient process.
- Build Relationships: Cultivate positive, meaningful connections with both internal and external stakeholders to ensure a seamless experience.
- Deliver Outstanding Customer Service: Engage with customers empathetically and provide ongoing support, ensuring they’re informed every step of the way.
What We’re Looking for
- Empathy & Compassion: Ability to understand and connect with customers during key moments in their journey.
- Strong Integrity & Commitment: A dedication to exceeding customer expectations with a focus on ethical practices.
- Excellent Communication: Clear, effective communication skills to ensure customers feel heard and supported.
- Tech Savvy: Proficiency in computer systems and attention to detail.
- Time Management: Ability to manage your time effectively while handling a varied workload.
- Adaptability & Resilience: Thrive in an ever-evolving environment and maintain composure in challenging situations.
Feel like this is the opportunity you've been waiting for at Suncorp? Don’t wait—Chase the Sun and apply online today!
At Suncorp, we value diversity and unique perspectives, and we’re excited to hear from candidates of all backgrounds. If you’re passionate about helping others and ready for an exciting career opportunity, chase the sun, apply online today.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact glenn.stephens@suncorp.com.au for a confidential conversation.
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time