Sydney OR Brisbane; Permanent Full Time
- Join an Enterprise Change team made up of experienced Change practitioners and leaders
- Collaborative and customer focussed, supportive team culture
- Supporting our enterprise transformation work
About the role:
We are looking for an Organisational Change Manager to join a high-performing Enterprise Delivery Change Management team that supports a variety of medium to large scale programs across the Suncorp Group. As a Change Manager, you will create and execute change management plans to support our stakeholders through ongoing change.
Operating within the Momentum (scaled agile) delivery model, this role will be embedded in an established Change Management team. The position will support organisational change management efforts for initiatives that support our broader transformation agenda. This includes driving process improvements, implementing new systems, and introducing enhanced capabilities across the organisation. They will bring experience in supporting projects delivered through a continuous delivery model (Agile) approach and traditional delivery models.
In addition to strong communication and change management skills, you will have excellent stakeholder engagement (especially senior stakeholders) and coaching skills to ensure changes are embedded for our impacted teams. You will use innovation and resilience to deliver effective change management outcomes when there is uncertainty or ambiguity and be able to manage your own workload when there are competing priorities.
A demonstrated ability to deliver visually engaging Change and Communications activities for a large-scale technology or transformation project is highly desirable. Experience in understanding how changes impact an end-to-end system of work or value chain is also highly desirable.
You will join an Enterprise Change team made up of supportive and highly experienced Change practitioners and leaders who care about our team’s development and wellbeing. You will also be part of a wider Enterprise Change Management Community of Practice where ideas and best practice are shared via masterclasses and knowledge sharing.
Key responsibilities:
- Utilise existing Organisational Change Management frameworks and tools to devise and execute ‘fit-for-purpose’ change, learning and communications plans
- Design, manage and execute change activities across multiple initiatives, streams, or squads (e.g. Change Impact Assessments, Communication, Engagement, Learning, Reinforcement etc.)
- Ensure learning is designed and delivered appropriately for capability gaps that are identified
- Be hands on with the design, development, and implementation of change management deliverables
- Providing communications to key stakeholders to drive a clear narrative across all aspects of delivery, linking activity to strategic and customer outcomes
- Hands on coaching and ongoing support for business SMEs within Agile squads to ensure the successful delivery of change activities and artefacts
About you:
- 5+ years project and people engagement related change management experience – Mandatory; experience with Agile
- A demonstrated ability to deliver Change, Communications and Learning activities for large-scale transformation or technology projects is highly desirable.
- Experience in understanding how changes impact an end to end system of work or value chain is also highly desirable.
- Confident in your ability to work autonomously with a strong understanding of what Change activities are required through each stage of a project
- Experience working closely with Technology teams with the ability to understand technical concepts, and translate into easily understood business language
- Able to utilise the Change Management Framework and templates and apply them as required
- Excited to be part of a large change management community at Suncorp and share your ideas
PD - Change Manager Jul 2024.pdf
If this opportunity sounds like the challenge you have been looking for, please apply online today.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time