Product Owner – Customer Communications

• Brisbane, Sydney or Melbourne Locations
• Lead innovation and customer-first solutions in a high-impact Product Owner role
• Shape the Future of Customer Communications

This role is a key part of our Consumer Transformation journey, focused on improving how we engage with customers through clear, empathetic, and effective communications. You’ll work within a scaled agile environment, collaborating across squads to deliver high-impact, customer-first solutions.

What you’ll be doing

• Leading the end-to-end delivery of communication initiatives, ensuring strong stakeholder engagement and rock-solid governance
• Championing customer-centric design and ensuring communications are clear, relevant, and impactful
• Prioritising and sequencing work to maximise value and align with business objectives
• Collaborating with cross-functional teams to drive value and innovation
• Maintaining oversight of a portfolio of initiatives to ensure successful implementation

What you’ll bring

• Proven experience in product ownership or project delivery
• Strong background in customer experience or communications
• Excellent stakeholder engagement and influencing skills
• Strategic thinker with strong analytical and problem-solving capabilities
• Ability to thrive in an agile environment

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation.

Apply now

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Advertised: 18 Aug 2025 AUS Eastern Standard Time
Applications close: 25 Aug 2025 AUS Eastern Standard Time