• Help enable prosperity and sustainability in regional Australian communities
• Use your sound banking knowledge to identify opportunities for Small Business
• Join a highly collaborative and top performing Business Banking Direct team

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

Join the newly created Direct Business Banking team and be a key part of our Business Banking growth strategy. We are a team of small business specialists dedicated to helping micro-business customers to grow their businesses.

As a Business Direct Lender, you are responsible for the retention and growth of our Direct Business portfolio of customers: predominantly managing business customers with lending needs below $500K. Financial analysis is a key part of your role. You will explore leads for new business opportunities and maintain exemplary customer service delivery for the existing portfolio of customers.

In this role you will get to do:

• Demonstrate record of customer service and/or sales excellence.
• With your financial analysis skills, you will analyse and interpret financial statements.
• Interact with your customers and support them through their buying cycle from enquiry, to preparing an application, and following through to settlement.
• Have a high-level understanding of small business lending products, policies, and regulations.
• Ensure that the customers receive the right solutions to meet their needs, including discharges, Equipment Finance, and business credit cards, providing sound credit decisions for both customers and the Bank.
• Proven capability in building trusted relationships via phone or email.

What you’ll bring to the role

To succeed in this role, you will have:

• Business lending experience, financial and risk analysis and assessment of cashflow would be ideal
• Demonstrated ability in sales or and the delivery of exceptional customer experience
• Sound knowledge of the Business Credit Card Policy and Equipment Finance process is critical to ensure continued growth preferred
• Willingness to learn and apply new knowledge and skills

Hybrid ways of working are core to how we operate today with a minimum 3 days working from Adelaide Head office. Flexible work options are also available, so talk to us about what flexibility means to you. 

So, why work with us?

• Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
• Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.

You’ll also get access to a great range of benefits, including:

• Hybrid work? Our flexible work options are designed to suit your life – talk to us about what flexibility means to you.
• Health and wellbeing support, including discounted gym memberships, and private health insurance options.
• Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.

We’re making better, bigger. And we’ll get there with you.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

For a confidential discussion regarding this opportunity contact: Scott Chamberlain – Senior Talent Acquisition Advisor

For more information, check out the Application Process for Internal Candidates page.  

Position Description:  Business Direct Lender.pdf

Still in two minds?  

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now!