Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Reporting to the Manager Service Programs WTP & Sewerage Transfer, this is a full time, permanent role within the Service Programs One Water team. As the Senior Service Planner you will be responsible for the planning and successful development of the Service Portfolio ensuring Melbourne Water has an optimised, fit for purpose suite of Programs to enable delivery of the defined services and service objectives.

In this role you will:

• Interpret Service Master Plans into Technical Objectives at a system and major asset level, including the development and maintenance of Asset Management Plans.
• Develop programs of investment to implement required management regimes (including major interventions outlined through the development of Business Needs Identifiers (BNIs) and Allocations) to assist with preparation of pricing submission(s) and ongoing management of approved programs for current price period.
• Develop program performance objectives for the WTP & Sewerage Transfer portfolio, and collaborate with others across the business to monitor, assess and respond to Program performance.
• Provide technical judgement and expertise to support the prioritisation of capital, non-asset and maintenance investment programs for the  Sewerage Transfer Service Portfolio
• Support the review of service risk profiles across various asset portfolios and support the preparation of the annual Service Capability/Capacity Report for those services
• Support the business as a subject matter expert related to the service portfolio, such as risk assessments.
• Consistently apply relevant asset management process/procedures and improvement measures within existing policy guidelines.  

About You

• Demonstrated experience and knowledge of service planning processes and/or asset management and planning, risk assessment and management techniques, and project and program management.
• Demonstrated experience providing technical guidance in relation to complex works, projects and programs particularly in sewerage transfer networks
• Demonstrated capability to practically evaluate options and proposals
• Demonstrated initiative and ability to self-prioritise and perform complex professional/technical work with limited supervision and exercise professional/technical judgement.
• Strong financial acumen in the context of complex, large-scale infrastructure
• Proven history of working as a collaborative team member and working in a constructive culture to achieve customer centric outcomes.
• Strong interpersonal skills together with excellent verbal and written skills.
• Ability to influence decision making, negotiate effectively and provide guidance.
• Highly developed interpersonal skills together with excellent verbal and written skills
• Experience with corporate IT systems (e.g., MS Office, Maximo, ESRI etc)

For more information, please review the attached position description: Senior Service Planner.pdf

Why Join Us

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, neurodivergent individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How To Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Monday 13^th July at 11:55pm AEST