About us

With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.

About the role

The role is responsible for providing comprehensive support to end users of Thiess’s Learning Management System, ensuring a seamless and intuitive user experience. Maintain data integrity, troubleshoot system issues, and uphold compliance with industry-specific learning standards and safety regulations. Proactively identify opportunities for system improvements and user engagement to enhance overall learning effectiveness.

In this role, you will:

• Assist in users experiencing issues such as login, course access difficulties or user management.
• Configure of locations, positions, and teams for new projects
• Diagnose and resolve issues like content loading errors, broken links, or system performance problems
• Create additional reporting not available for local training teams to generate.
• Offer guidance or tutorials to help users understand how to navigate the LMS, access courses, track progress, and complete assessments.
• Ensure end users (Project Administrators and training teams) are utilising the LMS in line with the approved processes
• Participate in the performance management process, including the creation of performance note in the approved system.
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About you

• Studies in Business Administration, Information and Communications Technology (ICT), or a related field are preferred
• Previous LMS Administration experience essential
• Experience with Adult Learning methods is desirable.
• Previous Mining Industry experience is desirable
• Effective time management skills, ability to adhere to strict deadlines.
• Strong verbal, interpersonal and written communication skill in Bahasa and English is essential.
• Excellent critical thinking and problem-solving skills.
• Ability to provide guidance, advice, and influence where appropriate to achieve desired outcomes.

About us

We partner with our clients to deliver excellence in open cut and underground mining in Australia, Asia, Africa and the Americas. For more than 80 years, we’ve operated in diverse commodities, geologies, environments and cultures. Our team uses that insight to optimise solutions for each project and create lasting value for our clients and the communities we live and work in.

Visit our website to learn more – http://www.thiess.com

Driving a diverse, inclusive and respectful culture

We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always.

We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, appearance, parental status and education.

We believe diverse experiences and perspectives not only make us more innovative, productive and engaged, but are crucial to our success.

If you require assistance to apply for this job because of disability or special needs, please contact us here. No other requests will be acknowledged.

How to apply

This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.

To apply for this role, please click the ‘Apply’ button or the link below.