ICT Service Delivery Manager

Job ID
930427
Job Type
Permanent Full Time
Location
India - Gurugram
Categories
IT
Applications close
India Standard Time

Work with a team of the best

With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.

About the role

Role:  Service Delivery Manager

In this role, you will:

Work Experience 

  • Minimum of 12 years of experience, managing operation in the Cloud, Network, NOC, Sharepoint, Service desk.
  • • Should have ITIL/ ITSM certification.
  • • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and clients.
  • • Excellent leadership and management abilities, with experience in resource management, revenue & profit management, hiring, and billing.
  • • Strong problem-solving and decision-making skills, with the ability to proactively identify and mitigate project risks.
  • Technical Skills 
  • Experience in working with Azure Cloud technologies, services, hosting environments, public, private & hybrid cloud.
  • • Experience in working with Network Management or Network operation center and sound knowledge of network architecture, elements and its configurations
  • • Experience/ good knowledge of sharepoint administration
  • • Experience in working on transition projects specially transition from one service provider to other.
  • • Good in planning the work, project.

About you

  • BCA/B Tech or Equivalent • bachelor’s or master’s degree in a relevant field is preferred.
  • • Relevant certifications in project management or data analytics will be an added advantage

What Thiess can do for you

  • Thiess’ commitment to ongoing training & development
  • Role-specific training/accreditation
  • Health & wellbeing program
  • Medical & Insurance
  • Flexible work arrangement

About us

Thiess partners with its clients to deliver excellence in open cut and underground mining in Australia, Asia, Africa and the Americas. For more than 80 years, we’ve operated in diverse commodities, geologies, environments and cultures our team comprises industry leaders who contribute their skills, knowledge and experience each day to the benefit of our clients, project partners and wider stakeholders.

Thiess’ India office, located in Gurugram is a support facility designed to provide capacity and resources to support Thiess’ global business. Housing a team of high caliber professionals from multiple disciplines, the Hub will provide a valuable resource to support global business

Visit our website to learn more – http://www.thiess.com

Driving a diverse, inclusive and respectful culture

We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always.

We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, and education.

We believe diverse experiences and perspectives not only make us more innovative, productive, and engaged, but are crucial to our success.

If you require assistance to apply for this job because of disability or special needs, please contact us. No other requests will be acknowledged.

How to apply

This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.

To apply for this role, please click the ‘Apply’ button or the link below.

How to apply

Apply now
Applications close
India Standard Time

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