• We win in the right way, which is always putting our customers first
• Opportunity to become part of the Leave and Relief team looking after business customers and bankers
• Develop your skills across a broad range of customers

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Business Banking Manager, you will join the Metro & Specialised team that’s doubling down on customer obsession!

Use your strong commercial acumen and business banking skills to support customers by providing leave cover for bankers.

Work as part of a connected team to support bankers and customers right across Melbourne's Inner-City & North-West, reporting to the local Business Banking Executive.

Each day, you’ll go above and beyond to:

• Demonstrated experience within business banking and a desire to continue to develop your skills to progress your career
• Comprehensive understanding of business and commercial practices with emphasis on sales, lending, credit assessment and control experience
• A commitment to strong risk culture, conduct and compliance risk
• Strong communication, problem solving and negotiation abilities to enable collaboration with customers, business partners and stakeholders
• A strong passion for customer service and driving customer advocacy
• An agile mindset and adaptive leadership skills

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.