• Propel your career supporting our small business customers in the health sector
• Personalised banking solutions that are fit for purpose with health practitioners
• Develop genuine lasting relationships within the health segment

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. With a winning environment, together we’ll grow, excel for our customers, and feel proud to work at NAB.

A career that gives you more:

NAB Health’s market leading team of specialist Bankers work exclusively with businesses and professionals in the healthcare industry across the country, providing comprehensive personal and business financial solutions to general practitioners, medical specialists, dental, veterinary, allied health providers, and pharmacy. Our team’s extensive knowledge and experience in the healthcare sector means we understand the opportunities and challenges facing medical professionals, and partner with them to deliver personalised banking and wealth management solutions.

We have an opportunity for a customer-centric, field-based Banker who enjoys having personal and meaningful conversations involving sales, service support and specialist guidance. You are the person that NAB Health customers will speak to when they decide to contact NAB with a range of enquiries, which may range from account queries through to more complex lending requests. The team seek to understand their needs deeply and go above and beyond to deliver an exceptional experience which supports genuine lasting relationships with world class products and support.

In this role, a typical day for you will include:

• Supporting clients’ transactional and day-to-day enquiries or requests
• Building rapport and having meaningful conversations with clients
• Demonstrating consistent and quality service to retain clients, including efficiently responding to requests
• Ensuring a consistently high standard of the loan application process.
• Identifying and meeting the needs of NAB Health clients by drawing on specialist capabilities and seeking to surpass client expectations
• Ensuring follow-up and completion of Client Profile following client conversations
• Building and maintaining relationships with local branches / the retail network and with accredited Brokers

The purpose of your role:

• As the face of NAB, first impressions do matter, and you will be genuinely enthusiastic about spending quality time with your customers to deeply understand their financial needs
• You are passionate about making a positive impact in the local market
• You are passionate about helping your customers understand the risk and profitability of their business to achieve their desired outcomes safely and effectively, whilst balancing the right outcomes and risk

What you will bring

• 3+ years of sales and/or business lending experience in the formal Financial Services sector as well as commercial acumen
• Proven ability to form Business relationships – both internal and external, as well as building appropriate networks, internally and externally
• A strong background in new business development and acquisition
• Experience in working with customers, uncovering their needs, and delivering appropriate solutions as well as up-selling/cross-selling

 A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.