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Consultant, Banker Lead Enablement
As a Consultant – Banker Lead Enablement you will have an opportunity to support the team in the delivery of the banker leads program across Business & Private Banking (B&PB) servicing over 3k bankers. The role will engage with Distribution segments/bankers to identify strategic areas of focus.
- We are looking for a high performing individual
- Develop and implement new banker leads to drive commercial & customer outcomes
- Rewarding opportunity to put the customer at the heart of all you do.
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Each day, you’ll go above and beyond to:
- Continuously collate and generate insights from banker feedback to design optimization initiatives
- Maintain and improve the banker leads eco-system through driving process improvement initiatives, maintaining the leads process flow, resolving stakeholder queries and conduct training sessions & masterclasses
- Continuously monitor performance of the leads program against targets
- Contribute to the refinement of the banker leads strategy and the development of roadmaps of strategic initiatives
- Develop and implement new banker leads
- Support the Customer Banker Enablement team queries, reporting and ad-hoc analysis of the leads program
We’re looking for the brightest to deliver the best for our customers. You’ll need:
- Australian Business Banking & Financial Services experience
- Project management experience
- Analytics background
- Product management experience
- Worked in Agile delivery environment
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Advertised: AUS Eastern Standard Time
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