• Bring your business & data analysis experience to this rewarding role
• Be part of an innovative and customer obsessed team
• You’ll join a high-performing Domain, backing talented individuals

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this Senior Business Analyst role, you will be joining the Business Lending Transformation team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Act as a consultant and lead work activities as part of projects of medium to high complexity, encompassing both business and technical change
• Understand and analyse business processes, needs, data and issues and convert into requirements, as is / to be processes maps and data related artefacts
• Translate complex ideas and business needs into an easy-to-understand format for stakeholders
• Support and deliver key continuous improvement across and the Business Lending Domain in collaboration with other enabling teams
• Competently facilitate workshops with a broad range of business stakeholders

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Demonstrated experience working in a similar Senior Business Analyst role with experience in data analysis, mapping and reporting
• Proven experience using SQL and demonstrated understanding of data analysis, mapping and data flows
• Experience in process design, CX and continuous improvement coupled with project management experience within an Agile framework
• Lending origination experience is preferred
• Passion to deliver superior customer and colleague experience
• Strong communication and stakeholder management skills

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

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