An exciting opportunity to join NAB’s Personal Banking Marketing function to define and deliver the consumer Credit Cards marketing strategy, delivering on key financial and customer targets in line with the Consumer Finance strategy.

• Develop the marketing strategy for Credit Cards
• Manage credit card propositions, segmentation and go-to-market plans
• Prioritise key initiatives for the delivery squad

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

• Build long-term relationship by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.

In the role of Senior Consultant, Segment Lead, you will join the Personal Banking Marketing team that’s doubling down on moving with speed and keeping it simple.

Each day, you’ll go above and beyond to:

• Have a deep understanding of the customer segments and the business challenges/opportunities in the portfolio
• Develop and own the acquisition and portfolio engagement marketing plans to achieve key business metrics
• Ensure alignment with overarching Consumer Finance segment strategy
• Lead the marketing deliverables for new product launches
• Lead key portfolio marketing initiatives to drive engagement, usage and retention

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Highly experienced strategic marketing professional (at least 10 years)
• Banking and financial industry experience
• Analytical mindset with strong problem solving skills
• Able to synthetise complex information, connect the dots and tell a cohesive story
• Senior stakeholder management experience and ability to influence
• Ability to lead teams
• Knowledge of financial services products and services

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.