• Bring your exceptional leadership experience in Digital Sales
• We grow great leaders who inspire and energise their team
• More than a career, you’ll be representing the voice of the customer

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As the Manager, Digital Sales Product (Deposits Portfolio), you will be joining Digital Sales in Personal Banking that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Lead Personal Bank’s Deposits portfolio sales performance across NAB’s digital channels.
• Lead and own the Digital Sales Product analysis, strategy and execution across the Personal Bank Deposits portfolio, including sales funnel management, performance and optimisation.
• Generate valuable Digital Sales product journey and funnel performance insights that identify new high value opportunities, and to continuously drive product sales funnel performance conversion and growth in Digital.
• Partner with Product, Marketing and other key stakeholders to support the development and go-to-market of new product propositions and offers on Digital channels, prioritisation of initiatives, and feeding new ideas into value chain backlogs that deliver on the Digital Sales strategy and targets.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Exceptional demonstrated experience working in a similar senior leadership role within a Digital Sales / eCommerce equivalent function.
• Experience implementing levers that drive sales funnel uplifts in Digital (e.g. Digital Marketing, SEO, AB Testing/CRO & Personalisation).
• Experience articulating business strategy to achieve intended outcomes including shareholder, customer, colleague value – and building/prioritising/executing a roadmap to deliver that strategy.
• Strong leadership, collaboration, stakeholder management and communication skills, with proven experience in Agile ways of working
• Analytical and data driven: Ability to pull complex data together to generate valuable insights and inform / influence decision making that drives high performing outcomes
• Advanced in website / digital metrics and reporting suites (e.g. Adobe Analytics, PowerBI)
• Proven analytical skills and evidence-based decision maker who is a strategic thinker that drives customer centricity.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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