Business Banking Executive, Medfin NSW/ACT

Embed customer obsession by leading a team of experienced banking professionals across Medfin New South Wales and Australian Capital Territory.

• Lead, influence & deliver key outcomes in this pivotal leadership role.
• Showcase your passion for business development & growth across MEDFIN
• Full-time role based in Sydney. 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Business Banking Executive, Medfin NSW/ACT, you will join a passionate and high performing team that’s putting the customers at the centre of everything you do.

Each day, you’ll go above and beyond to:

• Lead and support the Bankers in my team to grow existing relationships and build new relationships with customers whilst balancing risk and delivering the right outcomes.
• As the face of Medfin, role model our values and behaviours in my community and leverage my deep understanding of the local market and broader industry trends.
• Is to own the overall performance of my geography including customer outcomes, financial performance, operational management and meeting the rising community expectations of banks.
• Drive efficiencies and effectiveness across the team, business partners and overall value chain
• As a leader, I will co-create initiatives across the operating model to optimise customer service by collaborating broadly across Medfin and NAB with specialists and partners.

The role and day to day will also include:

• Planning a geographic approach for business development activities
• Coaching the team on customer interactions, credit decision making and risk management
• Thinking broadly within defined strategies and policies to meet business needs.
• Holding monthly 1:1 development and performance conversations; supporting team members’ career pathways
• Fostering key local business and commercial relationships with a focus on building the Medfin brand in the community.
• Collaborating with your Colleagues to ensure regional best practice success and learnings are recognised and celebrated.
• Collaborate with all internal key stakeholders to leverage the right balance of specialisation in my region.
• Embedding a disciplined operating rhythm and making sure my team understands the practices and policies to keep the bank safe.
• Actively champion strategic transformation agenda and change runway initiatives as they land into my business.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Significant banking background in either business, private, corporate, credit, or specialised business (Health advantageous), or equivalent professional experience in a related career.
• Depth and breadth of leadership of a team, ideally with functional and professional diversity.
• Managing a business with revenue and cost accountabilities.
• Experience in both strategy development and execution
• Experience in building own and enterprise brand in the external market.
• Leadership in driving People and Change management initiatives

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.