Business Banking Manager – Newcastle & Hunter Valley, NSW

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the Business Banking Manager role you will be joining a team that is nothing short of customer obsessed. Each day you will go above and beyond to Pro-actively manage customer relationships and meet their needs by providing fully Integrated Financial Services solutions through the most cost effective and appropriate channels.  

• We win in the right way, which is always putting our customers first  
• Be part of a diverse team with opportunities to learn and grow.  
• Make a real difference for our customers and communities  

Each day you’ll go above and beyond to:

• Educate customers about their business options, providing sound advice on growth opportunities and risk.
• Assess the economic value and risk potential of new business.
• Identify new referral opportunities.
• Prepare and submit customer lending proposals.
• Ensure our customers feel supported and valued.
• Manage day-day compliance requirements.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• A hunger to find new opportunities with the goal of building long lasting relationships.
• A genuine passion for customer service.
• Excellent communication skills.
• A curiosity to drive efficiencies and effectiveness across the team, business partners and overall value chain by modelling NAB’s values and behaviours.
• Experience in lending and sound ability to read and interpret all aspects of customer financials.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.