• We’re customer obsessed, when our customers win, we win! This role has direct impact on our health business customers and the communities they serve.
• Personalised banking solutions that are fit for purpose with health practitioners
• Work within a collaborative and supportive team that can take your career to the next level.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Health Banking Manager, for Sydney, you will join a team that’s putting the customers at the centre of everything you do.

Each day, you’ll go above and beyond to:

• Develop a structured sales approach through a needs analysis approach to frame and drive meaningful customer conversations which deepen the relationship and drive customer satisfaction and referrals across the internal and external networks.
• Utilising nab’s CRM record your activities, sales opportunities, and specialist referrals through to completion.
• Assist in the writing, processing, and drawdown of lending proposals.
• Proactively manage your personal development and those of your peers and support team.
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
• Working with team members

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• This is a broker and proprietary hybrid role, with business and home lending requirements
• Business Development/Sales/Client Acquisition and/or Operations Growth Management, ideally within in Banking or Financial Institutions, and/or equivalent professional experience in a related career, highly desirable if in Health Sector.
• Comprehensive understanding of business and commercial practices with significant emphasis on sales, lending, credit assessment and control experience.
• A curious mindset in seeking out opportunities to increase share of wallet for customers in the portfolio.
• Demonstrated tenacity and resilience to increase enterprise value driven by working closely with and maintaining strong agreed strategy with the Business and Private Bank
• Ability to build and maintain effective and constructive working relationships with a range of senior internal and external stakeholders.
• Strong ability to communicate at both strategic and operational level internally and externally, making effective decisions balancing business and stakeholder needs.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.