Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

• Develop trusted relationships with your customers
• Retain and grow your portfolio whilst leveraging your networks to support small business customers bring their business ideas to life
• 12 months full-time secondment opportunity 

In the role of Small Business Banker, you will join the Rockhampton team that’s moving with speed to support our customers.

Each day, you’ll go above and beyond to:

• Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $5 million
• Move with speed in this role converting leads into wins, fuelling growth and delivering impressive results whilst driving customer advocacy
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions. 
• Win together by building relationships with our brokers and proprietary customers to create and action new business opportunities as well as supporting our existing customers

We’re looking for the best and brightest to deliver the best for our customers. You’ll need

• Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
• Lending experience in business banking or retail banking and navigating credit process
• Strong customer and relationship management and a passion for networking and growing your portfolio.
• Problem solving, critical thinking and negotiation skills

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.