• Join a busy team uplifting our national workplace service delivery
• Everyone is given the opportunity to learn, grow and achieve. 
• Make a genuine difference through the work you do.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of a Senior Consultant National Workplaces, you will join the Enterprise Property and Strategic Sourcing team that’s doubling down on winning together.

Each day, you’ll go above and beyond to:

• Role model and champion the delivery of outstanding workplace experiences. With a commitment to continual enhancement.
• Coach and mentor team members, cultivating a spirit of unity, engagement, and shared growth.
• Fostering a culture where capability flourishes, ensuring that service delivery remains seamless and consistently aligned with the evolving needs of the organisation.
• Partners with a diverse network of internal teams and external vendors, working collectively to uphold exceptional standards for workplace experiences.
• Actively contribute to the strategic Workplace and Property initiatives—such as office fit-outs and building enhancements
• Work closely with local Workplace Managers to address challenges proactively and uphold the highest standards

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Proven experience in a Customer Service/ Workplace Service / Property Services role
• Demonstrated stakeholder management experience
• Strong client focus and customer experience mindset essential
• Excellent attention to detail
• Demonstrated planning, organisation and time Management skills
• Financial Acumen and Business Writing
• Strong verbal and written communication skills
• Risk & Compliance Management mindset

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.   

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