Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.  

•  Do you have a good understanding of home loans? 

•  Start date Monday 30th June

•  Monday to Friday (standard business hours)

In the role of Direct Lending Specialist, you will join the team that’s doubling down on winning together.  

Each day, you’ll go above and beyond to:  

• Promote the Bank’s products and services to existing customers through proactively phoning them and engaging in quality conversations, identifying potential customer needs, and delivering solutions which provide value to the customer.  

• Assess economic value and risk potential of new business and ensure ethical behaviour and compliance with lending standards in all dealings with customers  

• Identify needs and opportunities for quality referrals to specialists such as Business Banking and Wealth Manager to provide support and build ongoing relationships.  

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:   

• 3-5 years’ experience in financial services/selling with a proven track record in sales and a passion for customer service  

• Proven service skills, with a passion to provide the highest level of customer satisfaction  

• Ability to identify and refer quality sales opportunities  

• Strong time management skills  

• If successful through the screening process, you'll need to be able to attend an onsite Assessment Centre on Thursday 5th June at either 9am - 12pm or 1.30pm - 4.30pm

 A diverse and inclusive workplace works better for everyone