• Utilise your strong organisational and time management skills to oversee the establishment and ongoing lifecycle events across specialised term lending products
• Work in a fast-paced environment, make sound decision and take accountability across the products you service within the Discount Securities & BML Operations team    
• Excellent opportunity to support NAB Business & Corporate customers   

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Associate, you will report to Lead Discount Securities & BCML Operations. Join The Discount Securities and BML Operations team that’s doubling down on keeping it simple.

Each day, you’ll go above and beyond to:

• Deliver high level of service excellence, upholding same day service delivery and funding in compliance with all aspects of policy, procedures, and statutory requirements.  
• Support the LT in coordinating of daily activities, oversee daily workflow and servicing across specialised products to ensure same day servicing is delivered efficiently & accurately.
• Oversee and/or escalate issues or risks which could potentially have a significantly negative impact or impact the level and quality of service provided to customers
• Proactively monitoring /escalation of activities to identify unusual, abnormal, or suspicious deals, trades or any other business activity identified
• Proactively manage risk, meeting all policy, compliance, and control requirements

We are looking for the best and brightest to deliver the best for the customers. You’ll need:

• Proven experience within the Business Bank & Wholesale (C&IB) banking processing/operations environments.
• General appreciation of markets, risk management, & interest rate products.
• Risk awareness capabilities is essential
• Excellent organizational & time management skills
• Problem solving mindset with the ability to make sound decisions and take accountability

A Melbourne based full-time opportunity with rotational working hours Monday to Friday between 9am – 7.30pm, able to work on gazetted public holidays to support interstate clients.

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.

 A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.