- We’re leveraging our size to do positive things for customers​ 

 - Experience exciting momentum with support from awesome leaders ​ 

 - You’ll have support to develop, and our encouragement to explore 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Small Business Banker, you will join the BDSB team that’s doubling down on customer obsession!

Each day, you’ll go above and beyond to:

• Forge powerful partnerships with business allies to unlock fresh opportunities and bring innovative solutions to life 

• Inspire and empower by delivering impactful coaching, driving strategic actions, and exemplifying outstanding behaviours that set the standard for success across the business 

• Be at the forefront of converting leads into wins, fuelling growth and delivering impressive results on a national scale 

• Expand out customer base while strengthening loyalty through strategic retention efforts 

• Be the key driver in growing our reach and ensuring existing customers stay engaged, satisfied, and committed for the long haul 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Track record of experience across lending and navigating the credit process 

• Exceptional business and financial acumen skills 

• Hands-on experience in customer relationship management 

• Proficient in NAB specific or general banking product and service knowledge 

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.