• Work closely with the Personal Banking Marketing team to understand their needs
• Document requirements and partner with cross-functional teams to deliver critical reports and dashboards, providing insights to enrich key marketing programs
• 12-month Fixed Term Contract role

In the role of Senior Consultant, Performance Marketing, you will join the Personal Banking Marketing Team who are doubling down making a tangible difference to customers and colleagues while keeping it simple.  

Each day, you’ll go above and beyond to:

• Produce key measurement and reporting frameworks and solutions, enabling the Personal Banking Marketing team to access critical insights to make evidence-based decisions on their ATL media, digital media and BTL one-to-one programs.
• Conduct discovery and analysis of marketing metrics and measurement methodologies to equip developers with the information they need to design and implement solutions.
• Oversee measurement-related requirements, providing feedback, facilitating sizing, creating Stories/Epics.
• Partner with key stakeholders across the delivery chain including Architects, Designers, Developers, Delivery Leads and Testers to define scope and shape the solution.
• Measure and report on solution delivery to identify impediments, gaps and dependencies.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Minimum of 8+ years of experience as Business Analyst or in Performance Marketing, preferably within the financial services or retail banking sector.
• Experience working with Excel, Adobe Analytics, Google and PowerBI.
• Strong knowledge in agile methodologies.
• Experience delivering business reporting solutions.
• Deep understanding of complex business landscapes.
• Ability to facilitate workshops, engage stakeholders and gather requirements.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.