• Uplift sales pages and funnels within the Digital Sales space in Personal Everyday Banking
• Leverage the power of design thinking to solve complex problems, making banking more intuitive, engaging and accessible
• Assist in creating visual designs and user interfaces, collaborating with senior designers and cross-functional teams to bring design concepts to life

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Product Designer (mid-level), you will join the Personal Everyday Banking Team that’s doubling down on customer obsession. 

Each day, you’ll go above and beyond to:

• Execute design tasks with guidance, creating visual designs, user interfaces, and user experiences. 
• Engage in training and learning sessions across design to build skills in design tools, research methods and prototyping, demonstrating in project work.
• Assist and support user/customer research, usability testing, and gather user feedback to inform design decisions. 
• Contribute to the design of end-to-end user experience by understanding user needs, defining user journeys and ensure consistency across all touchpoints.
• Apply the principles of inclusive design to create products and services that are accessible by everyone.
• Use the design system as a foundation for all design work, ensuring adherence to established guidelines.
• Collaborate closely with senior designers and cross-functional teams to bring design concepts to life. 
• Communicate, visualise and present design insights, ideas and concepts to stakeholders and domain partners. 
• Actively seek out mentorship and coaching from senior team members, applying feedback to develop skills and gain knowledge in design.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Experience working as a product designer or UX/UI designer
• Experience within a finance or service industries
• Working knowledge of the design process, experience design methodologies and principles
• Demonstrated experience working in Agile, using agile tools & methods
• Ability to perform the essential capabilities required in this role
• Proven experience using design processes and tools to digitise experiences
• Experience in visual design and user interaction

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.