• Create best in class, usable and inclusive designs for our website sales and marketing experience pages within the Digital Sales domain in the Personal Banking Design Chapter 
• Provide your expertise on the tools and with design processes to digitise experiences including the use of Figma, Optimal Workshop and Adobe Experience Manager or content management systems 
• Achieve NABs strategic ambition of improving our customer and banker experience 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of Principal Product Designer, you will join the Personal Banking Experience chapter that’s doubling down on winning together.   

Each day, you’ll go above and beyond to: 

• Design and launch experiences that empower, inform and delight customers and colleagues, creating lasting value for customers and for our business. 

• Coach and mentor other within the domain and wider NAB Design team  

• Hold accountability across complex products and services and outcomes within their team/squad 

• Partner with domain Owners, POs as a trusted advisor 

• Maximize reuse by using design system and contributing design system components that can be used by other 

• Deliver intended design outcomes and for ensuring design quality is met 

• Set direction and embed good practice within teams 

• Make important decisions based on research and understand how this research impacts others 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Extensive experience working as a product designer or UX/UI designer 

• Experience within a finance or service industries 

• Demonstrated ability to partner and successfully work with multiple disciplines and complex teams and demonstrate the value of design  

• Excellent working knowledge of the design process, experience design methodologies and principles 

• Demonstrated strong experience working in Agile, using agile tools & methods 

• Strong ability to independently perform the essential capabilities required in this role 

• Proven experience setting and using design processes and tools to digitise experiences including the use of Figma, Optimal Workshop and & AEM, Adobe Experience Manager 

• Extensive experience in visual design and user interactions 

• Strong understanding of design systems and proven experience contributing to them 

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.