• 12month fixed-term opportunity perfect for customer-centric strategy professionals
• Exciting high impact strategic problem solving with exposure to all areas of the business
• Support our customer obsession strategy and own the work you do!

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

Each day, you’ll go above and beyond to

• Deliver strategic analysis of complex data sets and business initiatives with a consideration of customer, financial, risk and other impacts
• Synthesise findings and develop compelling, structured business presentations that clearly articulate recommendations while managing deliverables and project milestones
• Utilise your strong analytical skills and business acumen to gather data-driven insights and synthesise digestible messaging and communications to the Group ensuring we keep it simple
• Work with the executive team and senior leadership to ensure a collaborative approach to consistent strategic messaging across the Group
• Ensure alignment to the Group strategy with strict adherence to internal operating policies and procedures, maintaining compliance standards in accordance with regulatory frameworks.
• Lead and coach a team of junior team members, fostering their professional growth and ensuring the achievement of team goals

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong analytical skills and hypothesis-based problem-solving skills
• High attention to detail
• Excellent stakeholder management skills with varying levels of executive and senior leadership
• Experience in drafting or contributing to board-level presentations
• Entrepreneurial mindset with a bias to drive to outcomes
• Project management and organisational skills
• Experience in coaching junior team members
• Customer obsession and growth mindset to drive effective messaging across the business

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.