• Build long-term awareness and consideration by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Associate, Communications (Content Creation), you will join the Corporate Affairs Team that’s doubling down on making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Deliver video and graphic design content for NAB’s external and internal channels to drive trust and reputation.
• Support content creation for NAB’s business divisions (Business & Private Bank, Corporate & Institutional Bank). This means owning and executing content  that supports the Business Communications team’s objectives and builds trust and reputation for NAB.
• Provide strategic content advice to Executives, their leadership teams and your Business Comms teammates.
• Plan and execute content campaigns for internal and external audiences. This could include conceiving a campaign idea, through to scripting, video capture, directing and post-production.
• Lead training and upskill sessions with your Business Communications teammates.
• Collaborate across Communications, as well as within Corporate Affairs and NAB, to ensure alignment of effort.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Extensive experience in Communications/Content creation roles.
• Demonstrated experience as a trusted advisor who influences outcomes with senior and mid-tier executives.
• Exceptional digital storytelling skills from inception to delivery (write, direct, shoot and edit)
• Adept at managing, problem-solving and prioritising multiple issues and stakeholders.
• Strong graphic design skills using platforms such as Adobe Creative Suite (Premier Pro, InDesign, Illustrator, Photoshop)
• Continually stays abreast of content trends and can share and lead upskill training for teammates.
• Sound understanding of the external environment, and how that impacts NAB and its communications strategy.
• Demonstrated skills in corporate communications (internal or external), media or copywriting an advantage.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.