• Lead and deliver complex programs to support NAB’s strategic goals “#LI-DNI” 
• Be recognised as an expert in your field, offering direction and support to the business
• More than a career, you’ll be driving positive, strategic outcomes for NAB customers

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Program Director, you will join the Customer Home Lending Operations team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond and:

• Lead complex, high value projects to support the business strategic goals, investment platforms, regulatory compliance, digital transformation and operational efficiency
• Ensure that projects are delivered on time, within scope and budget, while aligning with risk management and governance frameworks
• Lead, develop and manage diverse and specialised teams delivering medium to large scale projects
• Provide targeted communication to senior stakeholders to ensure clear understanding of dependencies, deliverables and roadblocks

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Extensive Project Management experience, preferably withing banking and financial services
• Experience leading and delivering large and complex programs of work
• Demonstrated knowledge in areas of program/project methodologies, agile, change management and technology delivery
• Effective communication skills with the ability to succinctly facilitate, present and lead discussions to drive enhanced outcomes

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.